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Return Policy

Marleylilly Return Policy

All customized products from Marleylilly are final sale due to the personalized nature of monogrammed gifts.

Lakeside Cotton Return Policy

Need to return something for a store credit or credit card refund?

GET YOUR RMA NUMBER HERE: www.LakesideCotton.com/returns

Please note that if your order is returned without an RMA number, you will only be able to receive store credit for your purchase.

Stickers and all items purchased on Sale are NON-RETURNABLE. If an item is eligible for return, it must be unworn, unwashed and with the original tags/boxes attached. If items are returned with make up stains or damaged, they are not eligible for return.

Monday Dress Return Policy

Need to return something for a store credit or credit card refund? 

GET YOUR RMA NUMBER HERE: www.MondayDress.com/returns

Please note that if an order is returned without an RMA number, you will only be able to receive store credit for your purchase.

All items purchased on Sale, Clearance or Flash Sale are NON-RETURNABLE. Additionally, you MAY NOT return, Accessories, Jewelry, Undergarments, Scarves, Hats or Gift Certificates. If an item is eligible for a return, it must be unworn, unwashed and with the original tags/boxes attached. If items are returned with make up stains or damaged, they are not eligible for return.  

Shoes must be returned in their original box and mailed back inside an additional protective shipping box. If shoe box arrives with shipping labels, packing tape or any other markings on the outside, the shoe(s) will not be eligible for return and will be shipped back to the address provided on your original order. A standard shipping charge will be applied to the credit card used for the initial purchase.

 

Please inspect your order immediately upon arrival. If you receive a damaged or defective item, you must contact us within 48 hours of delivery.

If our returns department receives the merchandise within 14 days of delivery, a refund will be issued to the original form of payment. Due to credit card processing fees, there will be a 10% restocking fee on all cash refunds. There will be no restocking fee if you choose to accept store credit.

If our returns department receives the merchandise within 15-21 days of delivery, an online gift code will be sent to the email address provided on your original order.

If our returns department receives your return past the 21st day of delivery or the return does not meet the guidelines as outlined in our return policy, the items will be shipped back to the address provided on your original order. A standard shipping charge will be applied to the credit card used for the initial purchase.

Please note that shipping charges are non-refundable. You can send your package back to us using the shipping method of your choice as you are responsible for these shipping charges as well. We suggest using a trackable shipping service or purchasing insurance for the package. We are not responsible for any packages lost or damaged in the mail and will not issue any refunds for them!

Exchanges: Because merchandise is available in limited quantities, we are unable to offer any exchanges. We suggest placing a new order for any items you want and following our return policy as outlined above.

Policy on Free Gifts / Promotions: In the event of a return, the free gift(s) must also be included in the return shipment. If the free gift(s) is not returned, the credit card used for the initial purchase will be charged the full retail price of the free gift(s). If you choose store credit as your refund type, you will not be required to return the free gift(s).

HOLIDAY EXTENSION FOR RETURNS (STORE CREDIT ONLY)Due to the nature of gift giving around the holidays, we are extending our return timeline for orders placed November 23-December 24. Any order placed during that time period must be postmarked by January 15. Please note that refund will only be in the form of a store credit.

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