New orders ship in 3-7 days!
Need your order faster? At checkout under the “Payment” section, select the “RUSH order processing” checkbox. This fee moves your order to the top of our production schedule so it will ship within 1-3 business days from our facility in Greenville, SC. Rush fee does not affect shipping transit time.
Orders placed during major sales or containing free gifts could take an additional day or two. Filigree Jewelry has a 14 business day processing time and cannot be rushed.
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 12-24 business hours for tracking to update online.
Economy shipping ships via FedEx Smart Post or USPS First Class and has a transit time of 2-10 days. Priority Ground ships via USPS Priority or FedEx Home Delivery and has a transit time of 2-5 days. Please note we are seeing transit time delays due to the volume of packages as a result of an extreme increase in online orders due to Covid-19.
If you think you should have received your order by now, please Contact Us with your order number and we will be happy to provide a status update on your order.