Paid extra for gift wrapping
"I purchased something for my wife's birthday. I could have purchased this item MUCH cheaper from other online outlets, but I wanted to help the small business owner. I paid extra for gift wrapping. The item showed up and my wife found her gift two weeks before her birthday and ruined the surprise. I emailed my complaint and they refunded my extra fee for gift wrapping. No other compensation for the ruined surprise. Very disappointing. A 10% refund or even a percentage off of my next purchase would have keep my business. But no more! Disgruntled Husband"